#19: Navigating Hard Talks: Giving Feedback with Empathy and Strategy

JoinTom Armstrong and host Christine Courtney on "Stepping into your Leadership" for an empowering episode titled "Navigating Hard Talks: Giving Feedback with Empathy and Strategy,” where we unpack the nuances of some of the most challenging interactions in professional settings.

This episode dives deep into the art of giving and receiving feedback, exploring Tom’s perspective on the “compliment sandwich” method and its alternatives for constructing a positive feedback culture. Discover why a simple yet thoughtful approach can outshine the typically cushioned criticisms.

The conversation also turns to the often stressful prospect of asking for a raise. Tom provides actionable strategies for employees to present their case with professionalism and clarity while empowering managers with guidance on how to handle such requests with fairness and transparency.

Learn the crucial aspects of preparation, from role-playing out tough talks with trusted confidants to utilizing resources like the "Difficult Conversations Wheel,” all readily available on our website. Gain insights into how managing assumptions and staying focused on behavior can significantly impact the outcome of a difficult dialogue.

Furthermore, Christine and Tom tackle the sensitive subject of workplace hygiene with empathy and practicality, urging the importance of collaboration with HR and adherence to company policies.

As Gen Z enters the workforce with a bold approach to career advancement, our hosts shed light on generational differences in expectations and the criticality of transparent career pathways within organizations.

Whether you’re a seasoned manager, a professional stepping up in your career, or anyone looking to steer through tough conversations with grace, this episode of "Stepping into your Leadership" offers invaluable guidance. Tune in as we address and anticipate difficult scenarios, ensuring you’re never unprepared for what's to come in your leadership journey.

Check out: https://www.tlpnyc.com/leadership-learning-lab to learn more about Leadership Learning Lab. Starting May 1st, our transformative 8-week online course, called ‘Leadership Learning Lab,' will kick off.

In this course, managers will learn how learn how to build trust and engage their teams, communicate more effectively, and empower themselves and others to achieve success

Use the code PRESALE to save 10% off.

Hosted on Acast. See acast.com/privacy for more information.