When Results Mask Dysfunction: Leading High-Performing but Toxic Teams

What do you do when a team hits its numbers—but the culture is crumbling from the inside? In this candid roundtable episode, Christine Courtney is joined live in the studio by longtime collaborators Blanca and Tom to tackle two leadership conundrums that managers everywhere will recognize: the high-performing but toxic team, and the rock-solid employee who’s resisting growth.

Together, they explore how leaders can shift team dynamics without compromising results, the difference between healthy banter and harmful behavior, and how to handle employees who just want to “stay in their lane.” With stories, frameworks, and plenty of laughter, this conversation is full of the kind of honest, practical insights Christine is known for.

If you’ve ever wondered how to nurture both performance and psychological safety—or how to handle a steady employee who’s hit their ceiling—you won’t want to miss this one.

🎧 Mentioned in this episode:

• The Mind card game
• Patrick Lencioni’s Five Dysfunctions of a Team
• Google’s Project Aristotle research on psychological safety

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